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October 23, 2025

AI Voice Agents Improve Blood Pressure Accuracy For Older Adults

BALTIMORE — Artificial intelligence (AI) voice agents helped older adults with high blood pressure to accurately report their blood pressure readings and improved blood pressure management, according to preliminary research presented at the American Heart Association’s Hypertension Scientific Sessions 2025.…

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October 9, 2025

Recent Changes at the Social Security Administration

In the past several months, the Social Security Administration (SSA) has made several changes that are impacting beneficiary experiences. Chatbots Earlier this year, SSA began using an AI-based Chatbot for its national 1-800 phone system. This means that immediately upon…

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September 25, 2025

How to Communicate with Someone Living with Dementia

When caring for a loved one with memory loss, one of the greatest challenges you’ll face is communication. As dementia progresses, the ability to connect through language often changes. Speech language pathologist Adria Thompson, M.A., CCC-SLP, reminds us that “communication…

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March 6, 2025

Medicare Observation Status Appeals Are In Effect

Beneficiaries are seeing information about “a new appeal right” on the Medicare Summary Notices they receive in the mail. This right resulted from the Center for Medicare Advocacy’s class action on behalf of beneficiaries who have been harmed by “observation…

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December 26, 2024

Medicaid Applicants: Protecting Your Healthy Spouse in 2025

For millions of seniors nationwide, Medicaid provides a safety net for people who find themselves requiring long-term care. Most Americans aged 65 and older – roughly 70 percent – will need these kinds of services in their later years, according to research. Meanwhile,…

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